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Shipping Information
All safes weighing in excess of 85 lbs. will be shipped
via truck to your destination of choice inside the continental
United States. Safes shipped via truck will arrive to the
specified address and will be lowered to the ground by the
trucking company at no additional charge.
IMPORTANT:
All deliveries weighing over 100 lbs
must be signed for at the time of delivery; therefore the
customer must be present. The trucking company will not
leave a safe if no one is available to sign for the shipment
at the delivery address. The trucking company will also
charge a redelivery fee of $30.00 or more depending on weight,
which will be payable by the customer.
IMPORTANT:
ALL SAFES MUST BE INSPECTED AT THE TIME OF DELIVERY for
any damage that may have occurred during shipping. All damages
must be noted prior to signing the freight bill; otherwise
you will be unable to return the safe. If the safe is damaged
the customer MUST REFUSE DELIVERY. If you keep the safe
your only recourse is to contact the freight carrier for
compensation.
Returns
Returned merchandise must be in the orginal box and in good
condition. Merchandise may not be returned without our prior
approval and the issuance of a Returned Goods Authorization
(RGA). When returned, goods and their cartons must be in
perfect unused, resaleable condition. All returns are subject
to our inspection and approval and a reasonable handling
charge. Non-stock, special goods or items fabricated, modified,
or cut to size per order are not returnable. To return goods,
call VaultandSafe at 877-629-6214 or send us email.
Shipping Costs
There are NO SHIPPING CHARGES
to most of the continental United States. However, in some
remote rural areas, islands, toll bridge access areas, union
states, ferry tolls, etc. may be subject to additional charges.
If any additional charges apply the customer will be notified
before shipping. That being said, when it comes to return
items, the cost of shipping to the customers location is
non refundable and will be deducted from credit the customer
will be refunded. Customer will also be responsible for
shipping the safe back to the warehouse. No returns will
be accepted after 3 days of receipt. No returns on any electrical
products.
Restocking Fee
A restocking fee for undamaged returns will be charged for
20% of the merchandise cost. Damaged Goods If the merchandise
you receive is damaged, you must contact the freight carrier
for reconciliation. Please inspect all merchandise before
signing for it.
Refunds
Refunds will be via Company check. 15 days on cancellation
or returned of goods.
NSF Checks
For NSF checks there is an $20.00 Charge Late Fees 2% per
month on past due Invoices over 30 Days.
Security Disclaimer
VaultandSafe.com, its employees and agents make no claim
that following any or all of VaultandSafe.com's recommendations
or product solutions guarantees in any way that your residence
is burglary-proof. Implementation of our common-sense recommendations
only improves your chances that an intruder will find your
residence unsuitable for break-in.
Please read our Privacy Notice and Condidtions of Use.
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